FAQ: Frequently Asked Questions

🐾 Kitty Grams – Frequently Asked Questions

🎤 What is a Kitty Gram?
A Kitty Gram is a personalized message delivery service. We sing, rap, speak, or creatively deliver your message to someone special — either in person or virtually.

📱 I found you on TikTok — how does this work?
You’re in the right place! After you place your order, we’ll contact you to customize the message, confirm details, and schedule delivery.

⏱ How long is a Kitty Gram?
Most Kitty Grams are 1–3 minutes, depending on the service and level of customization.

🌍 Do you offer virtual options?
Yes! We offer Virtual Video Grams that are pre-recorded and delivered digitally — perfect for long-distance surprises.

🚗 When do I need to add the Travel Fee?
The Travel Fee Add-On is required only for in-person deliveries outside Columbia/Maury County, TN.
If you’re unsure, message us before booking and we’ll confirm.

🎶 Can I choose singing, rapping, or speaking?
Yes! Depending on the product, you can choose singing, rapping, a spoken message, or a mix.

🎭 Can I choose the tone?
Yes. You can request funny, sweet, romantic, professional, lighthearted, or serious tones. All messages are respectful and pre-approved.

😂 Are Funny Roast Grams mean?
No. All roasts are playful, respectful, and never hateful.

💔 Do you really deliver quit or breakup messages?
Yes — respectfully. These Grams are designed to deliver difficult messages clearly and calmly.

💍 Do you provide rings or gifts for proposals?
No. Kitty Grams delivers the message and performance only. Rings or gifts must be provided by the purchaser unless discussed separately.

⏰ Can I book same-day?
Same-day requests may be available depending on availability but are not guaranteed.

❌ What is your refund policy?
Because all services are personalized, no refunds are issued once a performance or video has been completed.

⚠️ Is this service legal and safe?
Yes. Kitty Grams operates as an entertainment-based message delivery service. We reserve the right to decline or modify any request that is unsafe, abusive, or violates our policies.

📩 Still have questions?
Message us before booking — we’re happy to help!